Ozarks Technical Community College will give area Branson businesses help in training their work force in customer service and leadership.

(Ozarks Technical Community College Branson Press Release) Nearly a dozen workshops will be offered starting in January as the results of a survey of local leaders showed that more training of workers was a critical concern of business leaders. Topics of the two-hour customer service workshops, which will cost $29, range from dealing with difficult customer situations to exceeding customer expectations. The four-hour leadership workshops, which cost $100, will include the subjects of motivating others to recognizing and resolving conflict. The workshops will be held in January, February and March, considered the off-season in Branson and a time when workers can attend without scheduling conflicts. For more information about the classes or to register, call Lynda Doepker, business development manager for the OTC's Center for Workforce Development, at 447-8904 or doepkerl@otc.edu. -- http://www.bransonedge.com http://www.bransonmissouri.blogspot.com